We encourage a screen-free experience so kids can fully engage in camp activities. However, if needed, they can bring a basic phone (no smartphones) to use during designated times. Parents can always contact the camp office in case of an emergency.

Absolutely! Many of our campers are attending camp for the first time. Our staff is trained to help kids adjust quickly and ensure they have a fun, comfortable experience

We try our best to accommodate requests to group friends or siblings together, while also encouraging new friendships. Grouping is based on age and activity levels to ensure the best experience for everyone.

Unfortunately, pets are not allowed at the camp to ensure the safety and comfort of all campers. We love animals, but we must maintain a controlled environment for all participants.

We take food allergies very seriously. Our camp provides allergy-friendly meal options and takes precautions to prevent cross-contamination. Please inform us in advance about any allergies so we can accommodate your child’s dietary needs.

If your child has any medical conditions (asthma, diabetes, etc.) or requires medication, please inform us during registration. Our trained staff and on-site medical team will ensure your child gets the care they need. Medications will be stored safely and administered as per instructions.

We have a fully equipped first-aid station and trained medical personnel on-site. In case of an emergency, we have access to a nearby hospital and will contact parents immediately if needed.

Our trained staff ensures kids feel welcomed and engaged from day one. We create a warm and friendly environment with fun activities to keep them occupied. If a child feels homesick, we provide extra support and, if necessary, allow a brief call home.

We maintain a low camper-to-counselor ratio to ensure each child receives personal attention and supervision. Typically, we have one counselor for every 6-8 children, along with additional support staff.

We provide a well-balanced meal plan with nutritious snacks throughout the day. Outside food is not allowed to maintain safety, especially for children with allergies. If your child has dietary restrictions, please let us know in advance.

If a child feels unwell, they should immediately inform a counselor. Our medical team will assess the situation and provide necessary care. If needed, we will contact parents and take further steps

We share daily updates, pictures, and highlights via email or a secure parent portal. In case of emergencies, our team will reach out to you directly.

We welcome all children and strive to accommodate special needs as best as possible. Please discuss your child’s requirements with us during registration so we can ensure a comfortable and inclusive experience.

Yes, if you need to pick up your child early, please inform us in advance. For safety reasons, only authorized guardians can pick up children, and an ID may be required. But no refund will be provided

Campers stay in luxury tents with comfortable bedding, secure zippers, and well-maintained washrooms. Each tent is supervised by a responsible camp counselor to ensure kids feel safe and at ease.

To ensure a safe and distraction-free experience, we request campers not to bring:
❌ Expensive electronics (smartphones, tablets, video games)
❌ Jewelry or valuable items
❌ Sugary snacks or junk food
❌ Any sharp objects or prohibited items

Parents will receive emergency contact numbers upon registration. Our camp office is available 24/7, and you can reach us for urgent matters.