Terms & Conditions
Website: www.merakicampers.com
Company Name: Meraki Campers (India)
1. Introduction
Welcome to Meraki Campers. By accessing or using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.
Meraki Campers provides luxury camping experiences, summer camps, and related hospitality services across India.
2. Eligibility
• You must be at least 18 years old to make a booking.
• If booking for minors (summer camps), the parent/guardian must provide valid consent.
• You agree that all information provided during booking is accurate and complete.
3. Bookings & Payments
3.1 Booking Confirmation
• A booking is confirmed only after receipt of the advance/payment and written confirmation from Meraki Campers.
• We reserve the right to refuse any booking at our discretion.
3.2 Payment Terms
• Full payment / installment structure will be mentioned during booking.
• Payments once made are subject to cancellation policies.
• Prices are subject to change without prior notice.
4. Cancellation & Refund Policy
4.1 By Customer
• Cancellation before _ days: _% refund.
• Cancellation within _ days: No refund.
• Processing time for refunds: 7–14 business days.
4.2 By Meraki Campers
We reserve the right to cancel due to:
• Natural calamities
• Safety concerns
• Government restrictions
• Insufficient participation
In such cases, refund or rescheduling options will be provided.
5. Camp Rules & Conduct
All participants must:
• Follow camp guidelines and safety instructions.
• Respect staff, trainers, and other participants.
• Avoid illegal activities, alcohol, drugs, or misconduct.
• Take responsibility for personal belongings.
Meraki Campers reserves the right to remove any participant for misconduct without refund.
6. Health & Medical Responsibility
• Participants must disclose any medical conditions before attending.
• Parents must provide emergency contact details.
• Meraki Campers is not liable for undisclosed medical issues.
• Basic first aid will be available; serious cases will be referred to the nearest hospital.
7. Assumption of Risk
Outdoor and adventure activities involve inherent risks.
By participating, you acknowledge:
• Voluntary participation
• Understanding of potential risks
• Agreement not to hold Meraki Campers liable for injury, loss, or damage except in cases of gross negligence.
8. Intellectual Property
All content on the website including:
• Logo
• Brand name
• Images
• Curriculum
• Designs
• Videos
• Written material
are the property of Meraki Campers and cannot be copied, reproduced, or distributed without written permission.
9. Photography & Media Consent
• Photos and videos may be taken during camps.
• These may be used for promotional purposes.
• If you do not consent, you must notify us in writing before the event.
10. Third-Party Services
Meraki Campers may partner with:
• Venue providers
• Transport providers
• Food vendors
• Franchise partners
We are not liable for independent third-party service failures beyond reasonable control.
11. Franchise & Branding Protection (Important for Your Business Model)
• Use of the Meraki Campers name, curriculum, and branding is strictly prohibited without a signed franchise agreement.
• Unauthorized use will result in legal action.
• All intellectual assets remain sole property of Meraki Campers.
(This is important for your future franchise expansion model.)
12. Limitation of Liability
To the maximum extent permitted by law:
Meraki Campers shall not be liable for:
• Indirect losses
• Travel disruptions
• Weather-related inconvenience
• Loss of personal items
13. Privacy Policy
Use of personal information is governed by our Privacy Policy (to be published separately).
14. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Hyderabad, Telangana.
15. Amendments
Meraki Campers reserves the right to update these Terms & Conditions at any time without prior notice. Updated versions will be posted on the website.